Every company needs a unique description of its products, and operating instructions belong to every machine. This is also requestive by the EU Machinery Directive. Therefore it is not a question of “IF”, but a question of “HOW”. Inadequate operating instructions often cause complaints and liability claims. We advise you how to get user-friendly as well as CE-compliant operating instructions and how to create your operating instructions in a cost-efficient way.
Important issues are:
- Requirements as stated in Directives
- Standards for technical documentation
- Product standards
- Contents of operating instructions
- Design and structure
- Selection of terminology
- Potentials for minimising costs
How to create your operating instructions in a legally compliant way and reduce costs
Like the maintenance instructions, the operating assembly instructions, etc., the operating instructions are a part of the technical documentation for the user, by the manufacturer often referred to as external technical documentation. The operating instructions inform the user about the product and the correct handling of the product. Important: The operating instructions also secure the manufacturer in terms of liability. We support you to make sure your operating instructions complies with laws and standards.
We check and/or create your operating instructions for example with the following in mind:
- Have the applicable EU Directives and product-specific standards been taken into account in structure and content of the manual?
- Have the results of the risk assessment been taken into account?
- Have the target groups as per risk assessment been taken into account?
- Have designated use, predictable misuse, residual risks, safety instructions etc. been taken into account?
- Are the operating instructions user-friendly?
- Can the costs in creating the operating instructions be minimised by a modular design, correct software, etc.?
- Can the costs for translation be reduced by efficient translation management?
The Machinery Directive 2006/42/EC requires: Every machine must be provided with operating instructions. All operating instructions must meet specific minimum information: When creating your operating instructions, you must provide the user with unambiguous information about use, troubleshooting, etc. in all life phases of the machine. Creating operating instructions also means: You must provide precise information to your product, determine the product limits, describe the use concretely, etc. For further requirements on creating operating instructions, also refer to DIN EN ISO 12100. Design, layout and contents are essentially specified in DIN EN 82079.
Please contact us if you need more information. We will gladly advise and support you in creating your operating instructions – law-compliant and cost-efficient.